RAILS provides programs and services to approximately 1,300 academic, public, school, and special libraries in the north and west-central part of Illinois. A very frequent request from all types of members is for help telling their stories and proving their value to their different stakeholders. Because this topic is so important to our members, the second goal in RAILS new strategic plan (revised in 2018) is to Work with libraries of all types to tell the library story.

Earlier this year, RAILS conducted a survey of all of our libraries to discover how we could best help...