building relationships

After Lisle Library’s Adult and Teen Focus Librarian, Noelle Spicher, started hearing about the success of teen book box programs in other libraries, she began crafting a procedure to try out the program at LLD and it went live in January 2020.  A few months after the launch of the teen program, adults began asking if they could have book boxes too, and Noelle went to work figuring out the logistics. The adult program has been running alongside the teen program since October 2020. The steps involved are: 

Bridie Murphy faithfully attends story time with Ms. B at the Palos Park Public Library. She listens to the welcome song, looks at all the pictures, and knows when to say goodbye. With the implementation of social distancing regulations, story time looks a little different now. Rather than joining other children in the library, she watches Ms. B on the computer surrounded by her stuffed animals. The location has changed but the heart behind library programs has not.  

Like many people going through their daily routine, I left work on March 12th not realizing what was coming next. I just finished another successful monthly book club meeting and I was looking forward to a weekend road trip with the girls. It was planned six months previous and we were all excited to get away and enjoy Nashville. Little did I know that my last normal work week had just ended and the world was going to screech to a halt indefinitely.

What would you say if someone (a library user, potential user, administrator, funder, colleague, friend, relative, neighbor, elected official, etc.) asked you any of the following questions and you had less than 30 seconds to answer before losing the interest of your audience?